Research

Storage Marketplace Landscape 2025

The global storage market will reach $83.67B by 2031, yet no platform has cracked the code on unified marketplace infrastructure. This analysis examines the current landscape and why existing solutions fall short.

Published November 15, 2025
15 min read
UK, Europe, US, Asia-Pacific
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Executive Summary

Understanding the opportunity

"An $83.67B market by 2031, yet no platform has cracked unified marketplace infrastructure. Why does fragmentation persist?"

The $83.67B market remains unconsolidated

Despite serving 33,000 facilities, even the largest platforms haven't created the seamless, unified experience that defines successful marketplace businesses. The opportunity for true consolidation remains open.

Discovery and operations remain separate

Current platforms excel at consumer discovery or facility management, but rarely both. The winning approach will integrate these functions into one cohesive system where marketplace and operations work as a single platform.

Customer acquisition costs create openings

Google Ads averaging £50+ per lead and marketplace commissions approaching 3% signal operator appetite for more efficient models. Platforms that reduce acquisition costs while improving operations will gain rapid adoption.

Multi-category, multi-market platforms don't exist yet

No single platform connects self-storage, luggage storage, and business storage across UK, Europe, and US. This represents the largest structural opportunity—building the first truly global, multi-vertical storage marketplace.

The Opportunity

A rapidly growing industry with infrastructure that hasn't caught up.

$83.67B
Global market by 2031
5.4% annual growth

Storage is booming. The global market will reach $83.67 billion by 2031, growing 5.4% annually. Yet the platforms connecting consumers with facilities remain surprisingly basic. Customers visit multiple sites to compare options. Operators manage separate systems for discovery, bookings, and operations. The infrastructure feels outdated, like it's stuck in 2010.

This isn't a demand problem. It's an execution problem. Current platforms do one thing well (either consumer discovery or facility management) but struggle to integrate both. The winning approach combines marketplace discovery with operational tools, eliminating friction for both sides.

This analysis examines what's working, what's missing, and where the biggest opportunities lie for the next generation of storage infrastructure.

The Competitive Landscape

Storable & SpareFoot

The consolidation play

33,000+
Facilities served
863
Employees
+26%
Headcount growth

Storable, through aggressive acquisitions, has built the largest ecosystem in the space. The company serves over 33,000 self-storage facilities globally with a portfolio that includes SpareFoot (acquired 2018), SiteLink facility management software, and CallPotential lead management platform (acquired 2023). Recent expansion into marina, RV, and campground management signals ambitions beyond traditional storage.

With 863 employees and 26% headcount growth, Storable represents the consolidation model many expected to dominate the industry. Some operators report 38-40% of annual rentals coming from SpareFoot, demonstrating real marketplace traction. The company's recent AI innovation—'Agent Assist' launched July 2025—addresses customer engagement with 24/7 automated tenant communication.

The Limitations

  • Integration complexity: Operators requiring $1.5M in custom development for enterprise implementation. Customer feedback reveals 'should have been much more granular' in communication and project management.
  • Marketplace-software disconnect: SpareFoot functions primarily as a lead channel, not an operational platform. Operators still manage inventory, pricing, and bookings in separate systems, creating fragmented tech stacks and limiting network effects.
  • Customer experience gaps: Trustpilot reviews highlight frequent discrepancies between reserved units and actual availability, pricing mismatches at check-in, and poor coordination between marketplace and facilities. Customers report reserving specific units (5×30 climate-controlled) only to find different options upon arrival.
  • Pricing pressure: Effective payment processing rates reported at 2.48% or higher, varying inconsistently across multi-location operators. Customer service has declined significantly post-acquisition, with operators reporting non-existent support and outdated functionality.
  • Geographic limitation: Dominant in the US but weak internationally, particularly in Europe and Asia-Pacific markets. Limited to traditional self-storage, not luggage storage, micro storage, or business storage verticals.

Explorage

UK marketplace with directory approach

2022
Founded
UK
Market Focus
Free
Operator Listing

Explorage positions itself as 'the UK's leading storage marketplace' with a size recommendation tool and free operator listing model. The platform functions primarily as a directory with optional paid features like video listings.

The service lacks integrated booking management, dynamic pricing, or real-time availability synchronisation. Without compelling operator tools beyond basic listings or deep consumer network effects, the platform represents the directory model common in the industry—discovery-focused but operationally separate.

Neighbor

Peer-to-peer marketplace expanding to facilities

$73.2M
Total Funding
P2P + B2B
Model
Growing
Facility Partnerships

Neighbor pioneered the peer-to-peer storage model, connecting homeowners with spare space to renters. With $73.2M in total funding, the company has demonstrated the viability of alternative marketplace models beyond traditional facility aggregation.

Recent strategic direction shows partnerships with facility management platforms like Cubby Storage, suggesting a hybrid approach. This evolution indicates that combining peer-to-peer inventory with professional facilities may offer the best path to marketplace scale and quality consistency.

Why Fragmentation Persists

The storage marketplace problem isn't solved because existing platforms share common structural limitations.

Consumer-Side Only Focus

Most marketplaces prioritise search and discovery but leave operational management to separate software vendors. Without real-time sync, listings show units already rented. Operators update prices in management systems but forget marketplace listings. Customers reserve specific units only to find different options upon arrival.

Limited Vertical Coverage

Few platforms aggregate across luggage storage, self-storage, business storage, and micro-storage. Consumers must visit multiple sites to compare options. Operators managing multiple storage types need separate marketplace accounts, creating operational complexity.

Weak Operator Incentives

Without integrated operational tools, operators view marketplaces as optional acquisition channels, not core infrastructure. Adoption remains shallow because marketplace listings require manual updates, provide no operational efficiency gains, and offer unclear ROI on commission-based pricing.

No Embedded Services

None offer embedded insurance, integrated payment flows, or dynamic pricing at scale. These require deep technology integration that separate platforms struggle to achieve. Operators must cobble together third-party services, increasing complexity and reducing margins.

Pricing Model Misalignment

Commission-based models create friction. Operators pay for every transaction but lack transparency into lead quality or long-term customer lifetime value. When acquisition costs exceed retention value, operators reduce marketplace investment.

Regional Fragmentation

Each market has its own dominant player: SpareFoot in the US, Explorage in the UK, regional players across Europe and Asia-Pacific. No unified global network exists, limiting operator reach and consumer choice. Multi-market operators must manage separate platform relationships in each country.

Analysis

A Different Approach

Rather than patching legacy systems, we're building unified infrastructure from the ground up.

1
Current State

Existing marketplaces function as lead channels. Operators manage inventory, pricing, and operations separately, causing stale listings and coordination issues.

What's Possible

True marketplace-operations integration removes the disconnect between listings and actual facility management.

2
Current State

Consumers navigate multiple platforms for different storage types. Operators need separate accounts for each vertical they offer.

What's Possible

Unified discovery across all storage categories creates better matches and stronger network effects.

3
Current State

Operators face high customer acquisition costs with limited transparency. Traditional marketplace fees continue rising whilst service quality declines.

What's Possible

Operator-first economics that align incentives. Tools that improve operations, not just capture commissions.

4
Current State

Regional fragmentation limits reach. Multi-market operators juggle separate platforms in each country they serve.

What's Possible

Cross-border infrastructure built for global operators from day one, without compromising local market needs.

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Market Forces

Market Dynamics Creating Opportunity

Three converging trends make the fragmentation problem increasingly urgent.

01

Consolidation Among Operators

Larger players need unified platforms

Major facility acquisitions demonstrate industry maturation. Extra Space Storage acquired Life Storage (April 2023). Public Storage acquired Simply Self Storage for $2.2B (July 2023). Third-party management platforms expanding rapidly: CubeSmart now manages 863 stores, Extra Space added 300+ stores in 2025.

This consolidation changes platform requirements. Regional operators with 5-10 facilities accept fragmented systems. National operators with 500+ facilities demand unified platforms that work across multiple properties and markets. Current fragmented systems don't scale to meet their needs.

Implication

Larger operators want unified platforms that work across multiple properties and markets. Current fragmented systems don't scale. First platform to solve multi-property management while reducing acquisition costs wins enterprise operators.

02

Technology Adoption Acceleration

Modern operators expect integrated tech

Modern operators are investing heavily in digital infrastructure. 87% of renters now prefer smartphone entry for access control. AI-powered customer engagement becoming standard (Storable's Agent Assist). Public Storage reduced labour hours by 30% through AI-driven automation, demonstrating tangible ROI from technology investment.

Legacy systems built on 2008-era architecture struggle with real-time data, mobile-first design, and embedded services. Operators increasingly expect modern, integrated technology. The gap between tech-forward facilities and traditional operators is widening, creating competitive pressure to adopt better systems.

Implication

Operators increasingly expect modern, integrated technology. Legacy systems built on 2008-era architecture can't compete. Platforms with API-first design, real-time data, and mobile-first UX gain adoption.

03

Rising Customer Acquisition Costs

Google Ads become unsustainable

Google Ads for storage keywords have become expensive. Operators report spending £50+ per lead. Traditional facility operators face intense competition for paid search placement with limited differentiation in search results. 63% of customers discover storage through online search, making digital acquisition critical but costly.

Operators lack transparency into lead quality or lifetime value from paid search. When acquisition costs exceed customer lifetime value, traditional advertising becomes unsustainable. This creates receptiveness to marketplace models that reduce costs while providing operational value beyond simple lead generation.

Implication

Operators are receptive to marketplace models that reduce acquisition costs while providing operational value. Platform with built-in customer demand plus management tools solves both problems simultaneously.

Geographic Growth Opportunities

Market analysis reveals where unified platforms have the strongest opportunity.

Storage marketplace fragmentation isn't limited to any single region. Asia-Pacific sees rapid growth but minimal marketplace infrastructure. North America has 50,000+ facilities, mostly independent operators. Europe's multi-country operators struggle with platform fragmentation across borders.

Each region exhibits the same core problem: platforms that work in one market don't scale across geographies. Operators expanding internationally face the choice of multiple disconnected systems or building in-house infrastructure.

Conclusion

The Path Forward

Storage marketplace fragmentation persists not because customers and operators don't want a unified platform. It persists because existing marketplaces are either too old (built on legacy technology that struggles with modern requirements), too narrow (focused on a single market or category, limiting network effects), or too fragmented (dependent on third-party integrations that create operational complexity).

The market is worth $83.67 billion by 2031. Operators waste thousands monthly on customer acquisition. Consumers navigate multiple platforms to find storage. The technology exists. The demand is proven.

The question isn't whether the industry needs better infrastructure. The question is whether anyone can execute it. Building across borders, categories, and stakeholder needs whilst maintaining the operational discipline required to scale? That remains to be seen.

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Sources & References

Every claim in this analysis is backed by verified industry sources and public company data.

1

Storable

Company Website and Public Information

2

Neighbor

Company Website and Press Releases

3

Explorage

Company Website

4

Mordor Intelligence

Self Storage Market Size, Trends, Share & Forecast Report 2030

5

Multi-Housing News

Top 10 Emerging Self Storage Markets of 2025

March 2025Multi-Housing News
6

Public Storage

Q3 2025 Earnings Call

7

Extra Space Storage

Q3 2025 Earnings Call

8

CubeSmart

Q3 2025 Earnings Call

9

National Storage Affiliates Trust

Q3 2025 Earnings Call

November 2025NSA Investor Relations
10

Unwired Storage

Tech and Tools for Success

Research Methodology

This analysis combines publicly available information from company websites and press releases, public company earnings calls and investor presentations, industry research from Mordor Intelligence and market analysts, and insights from industry publications. All financial data and market projections are sourced from public filings, company disclosures, or verified industry reports. As Bagdock's operator platform scales, we'll layer in aggregated, anonymised data from partner facilities to provide market intelligence that benefits the entire operator community.

Important Disclaimer

The data and insights provided are for informational purposes only and do not constitute investment advice. Company information is based on publicly available sources including earnings calls, press releases, and published research. We make no claims about proprietary competitor operations beyond what they've publicly disclosed. Before making any business or investment decisions, consult with qualified professionals.

Storage Marketplace Landscape 2025: Why Fragmentation Persists | Bagdock | Bagdock